Junior IT Support Specialist (Wroclaw)

Junior IT Support Specialist (Wroclaw)

Junior IT Support Specialist (Wroclaw)

ABOUT YOUR ROLE

The person who joins us will be responsible for supporting our clients’ users. It is important to be able to effectively translate with an accessible user language and solve problems. Everyday work takes place in accordance with the established SLA rules. Tasks are related to:

  • supporting users in terms of hardware and software problems
  • supporting LAN / WiFi, VoiP and video monitoring
  • managing the equipment and keeping it in good condition
  • authorization management on client server systems
  • construction and maintenance of simple WiFi networks

The person who joins us will be responsible for supporting our clients’ users. It is important to be able to effectively translate with an accessible user language and solve problems. Everyday work takes place in accordance with the established SLA rules. Tasks are related to:

  • supporting users in terms of hardware and software problems
  • supporting LAN / WiFi, VoiP and video monitoring
  • managing the equipment and keeping it in good condition
  • authorization management on client server systems
  • construction and maintenance of simple WiFi networks

SALARY

36-54 PLN per hour

NET + VAT

OFFICE

WROCLAW

DEADLINE

ONGOING

REQUIREMENTS

  • knowledge and skills at the level of IT technician
  • configuration skills of equipment used in warehouse
  • knowing and fluently supporting Windows (starting from 7)
  • experience in a technical support of users (I or II line)
  • experience working with Active Directory and MS Exchange
  • experience working with Office and Office 365, Cloud Services
  • a good command of English (minimum level of understanding technical documentation in English)

WHAT YOU CAN EXPECT

Despite our dynamic growth, we managed to maintain a relaxed and enjoyable atmosphere of a tightly-knit team that can implement complex projects in a comprehensive and effective way. Each of us knows what is expected from us and we all have adequate space and freedom of action.

If you want to join our team, here are some hints of how we do things at Setapp:

  • You should be prepared to work in a team. For us it’s not important how much time you spend on a task, what matters is the result. You can also work remotely, as long as it doesn't cause your team any impediments.
  • From the beginning, you can expect us to assist you in any way you need. During your first few days, a buddy will support you - he/she is a person who will answer to all of your questions & guide you during your first weeks. Moreover, we will provide you with the work equipment that fits your needs.
  • We will treat you as a partner who wants to be an active part of our company. You will be treated with trust & respect, and your opinion and constructive feedback will always be highly appreciated. For that reason, you will also take an active part in planning your development path.

PERKS & BENEFITS

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FLEXIBLE WORKING HOURS

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MY BENEFIT SYSTEM
OR MULTISPORT CARD

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MENTORING PROGRAM

Life insurace - icon

GROUP LIFE INSURANCE

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REMOTE WORK POSSIBLE

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INTERNAL LIBRARY

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TRAINING BUDGET

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CHILLROOM WITH GAME CONSOLES, TABLE TENNIS & BILLARD

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LANGUAGE COURSES

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INTEGRATION EVENTS

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PRIVATE HEALTHCARE

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FRUIT MONDAYS

OUR RECRUITMENT PROCESS

1

APPLY

Provide us all the information which you think is important.

2

RECRUITMENT TASK

We might ask you for a code sample (optional).

3

MEET US

Get to know us better and meet your future team members.

4

FEEDBACK
FEEDBACK

We will contact you with feedback and hopefully start working together!

We will contact you with feedback and hopefully start working together!

SEE HOW WE WORK

JOIN OUR TEAM

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ARE YOU THE MISSING PUZZLE PIECE?

OUR OFFICE

Wojskowa 6, 60-792 Poznań, Poland
+48 506 798 998
office@setapp.pl

OUR OFFICES

POL: Wojskowa 6, 60-792 Poznań, Poland
+48 506 798 998
office@setapp.pl

ISR: 220 Hertzel Street, 7630003 Israel

COMPANY DATA

Setapp Sp. z o.o.
VAT ID: PL7781465185
REGON: 301183743
KRS: 0000334616

PRIVACY POLICY

OUR OFFICES

PL: Wojskowa 6, 60-792 Poznań, Poland
+48 506 798 998
office@setapp.pl

ISR: 220 Hertzel Street, 7630003 Israel

COMPANY DATA

Setapp Sp. z o.o.

VAT ID: PL7781465185
REGON: 301183743
KRS: 0000334616

PRIVACY POLICY

OUR OFFICE

Wojskowa 6, 60-792 Poznań, Poland
+48 506 798 998
office@setapp.pl

COMPANY DATA

Setapp Sp. z o.o.

VAT ID: PL7781465185
REGON: 301183743
KRS: 0000334616

PRIVACY POLICY

 COMPANY DATA

Setapp Sp. z o.o.
VAT ID: PL7781465185
REGON: 301183743
KRS: 0000334616

PRIVACY POLICY

OUR OFFICES

POL: Wojskowa 6, 60-792 Poznań, Poland
+48 506 798 998
office@setapp.pl

ISR: 220 Hertzel Street, 7630003 Israel

COMPANY DATA

Setapp Sp. z o.o.
VAT ID: PL7781465185
REGON: 301183743
KRS: 0000334616

PRIVACY POLICY

OUR OFFICES

PL: Wojskowa 6, 60-792 Poznań, Poland
+48 506 798 998
office@setapp.pl

ISR: 220 Hertzel Street, 7630003 Israel

COMPANY DATA

Setapp Sp. z o.o.

VAT ID: PL7781465185
REGON: 301183743
KRS: 0000334616

PRIVACY POLICY

OUR OFFICE

Wojskowa 6, 60-792 Poznań, Poland
+48 506 798 998
office@setapp.pl

COMPANY DATA

Setapp Sp. z o.o.

VAT ID: PL7781465185
REGON: 301183743
KRS: 0000334616

PRIVACY POLICY

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